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Guides for healthcare decision processes

Practical guides on pre-authorization, SUT compliance, clinical decision support and data protection. Each guide opens with a short answer, walks through the steps and answers common questions.

Guide · Updated 26 September 2026

Reducing denials in health insurance pre-authorization

The main causes of pre-authorization denials are missing documents, coding errors, weak medical necessity and coverage gaps. Steps for hospitals and insurers.

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Guide · Updated 26 September 2026

Preventing SUT non-compliance in SGK hospital billing

How hospitals prevent SUT non-compliance before billing SGK: checking discharge summaries, ICD-10 codes, required reports and invoice lines, and the role of AI.

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Guide · Updated 26 September 2026

Criteria for choosing a hospital clinical decision support system

Choosing a hospital clinical decision support system: check local language and rules, in-house data, cited sources, EHR integration, validation and a POC.

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Guide · Updated 26 September 2026

AI-assisted pre-authorization and fraud review in health insurance

How AI supports health insurance pre-authorization and fraud review: coverage, limit and clinical checks, fraud signals, and why the specialist decides.

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Guide · Updated 26 September 2026

Using AI without patient data leaving the institution

To use AI in healthcare under the GDPR and KVKK, keep patient data inside the institution, mask it in-house and make every output auditable. Steps and FAQs.

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Guide · Updated 26 September 2026

The patient digital twin in clinical decision-making

A patient digital twin merges HBYS and Medula records into one live profile. What it is, how it supports clinical decisions, how to build one, where data stays.

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Guide · Updated 26 September 2026

How general-purpose chatbots differ from clinical decision support systems

General-purpose chatbots are not tied to patient records or local rules. How clinical decision support systems differ, and safe-use principles for physicians.

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Guide · Updated 26 September 2026

Turkish medical AI models and how they are built

What a Turkish medical AI model is and how it is built: continued pre-training (CPT), LoRA adapters, GraphRAG, agentic orchestration and clinical validation.

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Guide · Updated 26 September 2026

The role of agentic AI in clinical and administrative healthcare work

Agentic AI completes multi-step work by using tools. This guide covers where agents help in healthcare, their limits, the rule engine and human approval.

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Guide · Updated 26 September 2026

Getting a safe second opinion from AI as a physician

Physicians get a safe AI second opinion by asking with clinical context, checking sources and reasoning, and protecting patient data. The decision stays theirs.

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Guide · Updated 26 September 2026

AI in writing and structuring discharge summaries

AI can structure discharge summaries, suggest ICD-10 codes and check SUT billing consistency, while the physician approves text and codes. Steps for safe use.

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Guide · Updated 26 September 2026

Starting a hospital AI project with a proof of concept

How to run an AI proof of concept in a hospital: a single process in scope, data kept in-house, success criteria set in advance, stakeholders and scale-up.

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